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Return and Refund Policy

Last updated: July 02, 2025

Thank you for shopping at Hulsebos Saddles.

If, for any reason, you are not completely satisfied with a purchase of a product (not including a saddle) we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you purchased from us, not including saddles.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Hulsebos Saddles US LLC, PO Box 30533 Spokane, WA 99224.
  • Products refer to the products offered for sale on the website and does NOT include saddles.
  • Orders mean a request by You to purchase Products from Us.
  • Service refers to the Website.
  • Website refers to Hulsebos Saddles, accessible from https://hulsebossaddlesus.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Conditions for Returns

In order for the Products to be eligible for a return, please make sure that:

  • The Products were purchased in the last 14 days
  • The Products are in the original packaging
  • The Products must be unused and the conditioner is unopened.

Please note: The above policy does not apply to saddles.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Products

You are responsible for the cost and risk of returning the Products to Us. You should send the Products at the following address:

PO Box 30533 Spokane, WA 99224

We cannot be held responsible for Products damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Products or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: